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AI Chatbots

AI Chatbots

Custom AI chatbots trained on your business. GPT-powered conversational AI for customer service, lead qualification and sales — answering accurately, 24/7.

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Overview

Chatbots That Actually Know Your Business

Generic chatbots frustrate customers with scripted non-answers. AI chatbots built on large language models and trained on your specific business data are fundamentally different — they understand context, handle nuance and give accurate answers.

We build custom AI chatbots for UK businesses: customer service bots that resolve queries without human intervention, lead qualification bots that book meetings, and sales assistants that guide buyers to the right product.

Our chatbots integrate with your website, WhatsApp, Facebook Messenger and internal systems. They can check order status, book appointments, answer product questions and escalate to humans when needed.

Built on OpenAI's GPT models with retrieval-augmented generation (RAG) over your documentation, FAQs, product catalogues and policies — so answers are grounded in your actual business, not generic AI knowledge.

What we build

AI Chatbot Solutions

Customer service chatbots

Resolve common queries instantly, 24/7, with escalation to human agents.

Lead generation bots

Qualify visitors, capture details and book meetings automatically.

Ecommerce assistants

Product recommendations, order tracking and sizing help.

WhatsApp chatbots

Automated conversations on the channel your customers prefer.

Internal knowledge bots

Instant answers from company docs, policies and procedures for staff.

Booking chatbots

Appointment scheduling integrated with your calendar systems.

Multilingual bots

Serve customers in multiple languages from a single chatbot.

Analytics and training

Conversation analytics and continuous improvement from real interactions.

How we work

Building Your AI Chatbot

  1. Use case definition

    We identify the highest-value conversations to automate first.

  2. Data preparation

    Your FAQs, docs and policies structured for AI training.

  3. Build and train

    Chatbot developed with RAG over your business data.

  4. Testing

    Extensive testing with edge cases and adversarial queries.

  5. Integration

    Deployed on your website, WhatsApp or other channels.

  6. Optimise

    Conversation analytics drive ongoing improvements.

Questions

Frequently Asked

How much does an AI chatbot cost?

Simple FAQ chatbots from £5,000. Complex integrations with booking/CRM from £15,000+. Monthly AI/hosting costs are separate (typically £50–£300/month).

Will it give wrong answers?

RAG architecture grounds responses in your data, dramatically reducing hallucinations. We also implement confidence thresholds with human escalation for uncertain queries.

Can it integrate with our CRM?

Yes — HubSpot, Salesforce, Pipedrive and custom CRMs. Chatbots can create leads, log conversations and trigger workflows.

What about data privacy?

UK/EU data hosting available. We implement GDPR-compliant data handling with no training on your customer conversations without consent.

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